Privacy Policy

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Virtual PA London Privacy Policy

Our contact details

Name: Virtual PA London

Address: 3 London Bridge St, London SE1 9SG

Phone Number: 0203 287 4666

E-mail: info@virtualpalondon.co.uk

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Email address, telephone number, address

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following
reasons:
• Requesting further information, quotes, job opportunities
We also receive personal information indirectly, from the following sources in the following scenarios:
We use the information that you have given us in order to contact you directly and send you relevant
information via email, telephone or post.
We may share this information with relevant parties, with your permission.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for
processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by
contacting info@virtualpalondon.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored.
We keep email address, telephone number and address for indefinitely.

Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is
inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain
circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of
your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your
personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information
you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one
month to respond to you.
Please contact us at info@virtualpalondon.co.uk if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us
at 3 London Bridge St, London SE1 9SG.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk